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What is an Access Point?
Diabetes Australia has established a network of state-based Agents to assist in the delivery of the NDSS.
An Agent may appoint Access Points to perform a number of functions and responsibilities under the Scheme. Agents and Access Points play an important role in the success of the NDSS.
Access Points are appointed by Agents to perform certain functions in relation to the Scheme. Most significantly, Access Points are where Registrants buy their NDSS products. There are approximately 1,700 Access Points delivering the NDSS across Australia.
An Agent may appoint any of the following bodies to become an NDSS Access Point:
- community pharmacies
- community health centres
- diabetes centres
- hospitals
- divisions of general practice
- appropriate allied health practices
- Aboriginal health services, and
- other appropriate outlets that have been approved by Diabetes Australia in writing.
Key Services
It's important to note that the role of the Access Point extends beyond just being a shopfront for NDSS products. The key services provided by Access Points are summarised below:
- Provide a reliable supply of products to Registrants, and maintain a supply to meet both the anticipated and actual demand for products from Registrants.
- Receive new registrations for the NDSS and submit them to Diabetes Australia.
- Provide Registrants with accurate and appropriate information and professional advice on diabetes and effective self-management, referrals to appropriate health professionals, advice on the appropriate use of products and distribute NDSS materials to Registrants.
- Provide Registrants with access to a person who is employed or engaged by the Access Point who has specialised training in NDSS policies and procedures.
- Display and promote the NDSS, NDSS materials and products.
A significant majority of the NDSS Access Points are pharmacies.
Who can become an NDSS Access Point?
All approved pharmacies throughout Australia are eligible to become an Access Point. However, the pharmacy must first demonstrate the following:
- A current pharmacy licence, location approval and approved PBS supplier status, and
- A high level of interest and commitment to providing speciality services to people with diabetes.
How to apply to become an Access Point
To apply to become an Access Point, please download an Application Form.
More Information
You can get further information on becoming an NDSS Access Point by calling Anita on 6287 8787 or email diab@diabetes.act.com.au
